Privacy Policy
Last Updated: January 2026
Heart and Soul Healing ("we," "us," "our," or "Company") operates the heartandsoulhealing.co.nz website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all content, functionality, and services offered on or through heartandsoulhealing.co.nz (the "Site").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing and using heartandsoulhealing.co.nz, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Information We Collect
We collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Name, email address, phone number, and other contact information you voluntarily provide when subscribing to our newsletter or contacting us.
- Technical Data: IP address, browser type, operating system, referring URLs, and pages visited.
- Usage Data: Information about how you interact with the Site, including clickstream data, search queries, and content preferences.
- Cookies and Tracking Technologies: Automatically collected through cookies, web beacons, and similar technologies.
How We Use Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the Site and our services.
- To conduct analytics and understand user behavior and preferences.
- To track affiliate commissions and marketing performance.
- To send promotional emails and newsletters (with opt-out capability).
- To respond to your inquiries and provide customer support.
- To comply with legal obligations and enforce our terms and conditions.
- To prevent fraud and enhance security.
Cookie Policy
Our Site uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize you and improve functionality.
Types of Cookies:
- Essential Cookies: Required for basic site functionality and security.
- Analytics Cookies: Help us understand how you use the Site (e.g., Google Analytics).
- Affiliate Tracking Cookies: Used to track referrals and affiliate commissions from partner casinos.
- Marketing Cookies: Enable personalized advertising and retargeting across platforms.
Opt-Out Options: You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may impact Site functionality. You may also opt out of specific tracking by adjusting your preferences or using our cookie consent tool.
Third-Party Links
Our Site contains links to third-party websites, including online casinos and affiliate partners. We are not responsible for the privacy practices, content, or operations of these external sites. This Privacy Policy applies only to heartandsoulhealing.co.nz. When you click on links to third-party websites, we strongly encourage you to review their privacy policies before providing any personal information. Your use of third-party sites is at your own risk and governed by their terms and privacy policies.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- For New Zealand Residents: Under the Privacy Act 2020, you have the right to access, correct, and request deletion of your personal information. You may lodge a complaint with the Privacy Commissioner if you believe your privacy has been breached.
- For EU/UK Residents: Under GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and withdraw consent at any time.
- For US Residents: Depending on your state, you may have rights under state privacy laws (e.g., CCPA in California). You may request access to, deletion of, or opt-out of the sale of your personal information.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Retention periods vary depending on the type of information and the purpose for collection. Once your information is no longer needed, we will securely delete or anonymize it. If you request deletion, we will remove your data within 30 days, unless we are required by law to retain it.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Heart and Soul Healing
Email: privacy@heartandsoulhealing.co.nz
Website: heartandsoulhealing.co.nz
We will respond to your inquiry within 30 days of receipt.